Category: 2025

Most regional Australians now rely on connectivity that works most of the time. Daily internet use is the norm, and most households combine a home broadband service with mobile to get things done at work, school and home.

The rapid shift to remote work in response to the COVID-19 pandemic brought lasting changes to how, where and when many Australians work. What began as an emergency response in 2020 has, in many sectors, evolved into a long-term reconfiguration of work patterns.

Within months of the release of AI-powered chatbot ChatGPT in late 2022, AI moved from specialist interest to topic of mainstream discussion. But which Australians are using generative AI (GenAI) tools? And how are they using them?